The Christmas ornament turned out perfect. What was near a bad experience was righted by their good customer experience. While placing order, I was asked if I would like a 40% off offer. Thinking I was being offered 40% off, I ticked yes expecting what I had just ordered as 40% off. Or… maybe a different selection for 40% off. But no, the order was then instantly processed and I was getting a 2nd replica of my 1st order. I felt like I had been scammed. I immediately wrote to customer service who removed the 2nd replica and refunded my extra cost.