Step 1: Choose your portrait template, canvas size/phone cover model, and place your order.
Step 2: Once you have made your purchase, upload/email us an image of your pet (see photo tips below).
Step 3: Digital portraits are completely customized to each individual, so it can take anywhere from 7-10 business days to complete.
Here are some tips to help you can get a great photo, right from your smart phone.
We need a close up of your buddy’s face and chest to accurately turn them into an awesome piece of art!
Sitting down or standing up works best to center your pet’s features on our products!
Good lighting makes a brown dog look brown, not black. Make sure there is adequate lighting to let your furballs colors shine thru!
Please note: We use the exact photo you upload with your order, during our artwork creation process. So make sure that the angle works well with your chosen portrait template, that the fur color is true to real life, and that you are overall happy with the photo you upload. We do try to adhere to any notes added to orders but cannot guarantee it. E.g. we can indeed remove red eye, but we can't make your pet's mouth open, if it is closed in the photo.
If we receive a photo that doesn't follow our guidelines, we cannot guarantee that the final edit will come out as you want it to. We cannot offer replacements in these cases, so take your time to take a good photo.
Note that all examples on site were made from high quality photos. It's your responsibility to make sure the photo you provide meets our guidelines. If it doesn't we will try our best to produce a high level finish but generally your result will not match that shown on our website.
While we do try to review all photos we receive, sometimes our order volume demands that we increase product production levels and therefore this stage is often skipped. That's why it's so important that you provide a photo that is of a high quality.